The acquisition will complement Zoom Phone service, an alternative to legacy phone offerings, by adding Five9's business customers and combining its contact centre software to optimise customer interactions across channels.
from Tech-Economic Times https://ift.tt/3BbRzbP
Sunday, July 18, 2021
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Zoom to buy cloud-based call centre operator Five9 in $15-billion deal
Zoom to buy cloud-based call centre operator Five9 in $15-billion deal
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